Buyer Agreement

Overview

Allevents.ng is owned by All Events E-tegrated N3twork Limited. Allevents sells tickets listed at www.allevents.ng website a marketplace on behalf of event  organisers, promoters, venues and vendors. (“organisers”, “promoters”, “venues” and “vendors”  shall be referred to as Vendor” ), Any representations made by the Vendor regarding the event at any time and any associated complaints or claims are the responsibility of the Vendor and not All Events E-tegrated N3twork Ltd. The Vendor sets ticket prices.

Any ticket issued is subject to the following conditions and may be revoked by the issuer, proprietor of the venue and/or organiser of the event for breach of any of the specified conditions. Allevents may change or amend these Terms & Conditions of Sale at any time.

Your ticket

As a Buyer, you choose a ticket from the listings on the Website and, when you have found the tickets you want at the right price, you click to buy that ticket, enter and confirm your credit or debit card information, and confirm the purchase of the tickets.

It is important to note that tickets are listed and sold by third parties and your contract for the purchase of a ticket listed on the Website is made with the third party that has listed the ticket for sale.

While we try and ensure that all listings on the Website are accurate, technical errors may occur. If we discover that an error has occurred which has resulted in an incorrectly confirmed order Allevents will inform you as soon as possible and reserve the right to cancel your order. Where it is possible we will give you the option of reconfirming your order with the correct details or cancelling your order for a full refund. If we are unable to contact you, you agree that we may treat the order as cancelled without any liability to us.

It is your responsibility to look after your ticket(s) after purchase. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, the Vendor may refuse entry to all ticket holders presenting tickets with this code. 

Prior to arriving to the event, the following should be at hand. Your ticket and the ticket reference. The ticket reference can be found on the receipt sent to the e-mail you used when purchasing the ticket. At arrival of the event, the entry staff will scan the barcode on your ticket. 

When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

All ticket prices are shown in Naira. Allevents.ng accepts Visa, Mastercard and transfer through Nigeria Bank only. 

Postponements, cancellations & refunds

 Events are sometimes postponed or cancelled completely. Event dates and times are usually printed on the tickets and are not usually subject to change. It is important that you check with the event venue or local media to ensure that you arrive at the correct time and on the correct date.  

If an event is re-scheduled, Tickets will often be valid for the new date and you will not in any circumstances be entitled to a refund for a re-scheduled event. Please be aware that on occasion an event organiser may at their discretion or owing to production changes opt to withdraw a seating location and supply an alternative. Whilst Allevents.ng cannot be held liable for this change, in the event that you are unhappy with the alternate ticket(s) we may at our discretion offer a refund of 100% of the order value upon return of the unused original ticket.

In the event of a cancellation, the purchase will be refunded directly to the credit card used for the original purchase. 

Ticket limits

Ticket purchases are limited to a total of 10 tickets per transaction. If you need to purchase more than 10 tickets for an event, you will have to purchase in a separate transaction. This policy is meant to restrict unfair purchasing practices. 

Changes in program

The Vendor reserves the right to withdraw, replace, add or substitute artists or performers without notice.

Recording / audiotaping events

Cameras and video recorders, audiotape recorders and other types of recording devices may be prohibited at the event.

Refusal of admission or ejection for objectionable behaviour

The Vendor or venue reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behaviour does not comply with the rules and regulations set forth by the venue and/or Promoter. 

Credit card problems

Allevents’s ticketing system involves an immediate exchange of information between us and your bank. Occasionally, your bank may not authorise a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not Allevents, so please contact your bank for a resolution.